Programme Manager, TRACS Training
Please tell us about your daily tasks?
One of my most important tasks include meeting with clients to understand their training requirements in order to effectively tailor our solutions to fit their needs.
In addition to training planning related tasks, I also take charge of invoicing, tutor scheduling, logistical support for events such as transportation, accommodation and venue booking. My job also entails monitoring our budget and reporting our monthly financial activities to the executive team.
How has your career developed during your years at AGR?
I have experienced incredible career progression at AGR and give a 100% thumbs up for the way the company has nurtured me. I started out as a receptionist and have been given the opportunity to work my way up the proverbial ladder.
As the company grew, I grew with it. At one point I worked directly with one of the founders of AGR’s TRACS Training as a part time PA, which really gave me an amazing insight to how the business works. Eventually, after dividing my time between two roles, I became fully vested in training in 2014 and I’m now the Programme Manager for TRACS Training.
What have AGR done that has made you decide to stay with them so long?
It has been a combination of opportunities and the confidence AGR have always placed in me, that have kept me at the company so long. With constant growth and new challenges, I have always felt happy with the career push and professional environment at AGR. There’s never a dull moment.
What did you do before joining AGR?
Before starting to work at AGR, I used to work as an assistant at a Pharmacy for local chemists and doctors’ surgeries.
What do AGR do to enable your professional advancement and work-life balance?
Again, it comes down to the support I feel from the company. My line manager pushes me to the limit and trusts that I will perform. Best of all, I feel my opinions are heard and taken into account.